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Why don't I get notifications?

To ensure the prompt delivery of WhatsApp notifications, please check that you have a good Internet connection and your phone Sound & notification settings is configured properly.

Possible reasons for not receiving notifications:

  • Muted groups and chats do not display notifications.
  • You have disabled all notifications in the WhatsApp settings.
  • You have unchecked Show notifications in Android Settings > Apps > WhatsApp.
  • Your phone is connected to WhatsApp Web.

If you are receiving notifications but the messages are delayed, please read this article here.

Cheers,
WhatsApp Support Team

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