Why can't I connect to WhatsApp for Windows Phone?If you:
Or if you seem to have other connection-related problems, there is probably an issue with your network connection.
Note: If you are only receiving one check mark, there is nothing wrong with your phone's connection. Please read this article for more information.
As a first step in fixing your connection problem, please make sure you are using the latest version of WhatsApp from BlackBerry World.
Then try these steps:
If none of these steps work, you may be experiencing a temporary connection issue and should try connecting later.
Learn how to troubleshoot connection issues on: Android | iPhone | Windows Phone | Nokia S40 | BlackBerry | Nokia S60
Cheers,
WhatsApp Support Team