WhatsApp Calling lets you call your friends and family using WhatsApp for free, even if they’re in another country. Currently, WhatsApp Calling is available on iPhone (on iOS 7 and later), Windows Phone, Android and BlackBerry 10. WhatsApp Calling uses your phone’s Internet connection rather than your cellular plan’s voice minutes. Data charges may apply.
Please note: you cannot access 911 and other emergency service numbers through WhatsApp. You must use an alternative method to place emergency calls.
Placing a WhatsApp call
To make a WhatsApp call, simply open the chat with the person you want to call and tap on the phone button in the top right corner.
Receiving a WhatsApp call
When you receive a call and WhatsApp is closed, any call notification that you may receive will depend on your notification settings ( iPhone Settings > Notifications > WhatsApp).
- Alerts: You will see a WhatsApp Calling popup. You can Accept the call or Close to ignore the alert.
- Banner: A call notification banner will appear at the top of the screen. You can tap on the banner to answer the call or if you wish to decline the call, take no action. For more options, you can open WhatsApp by tapping on the WhatsApp icon while the banner is displayed. When you open WhatsApp, you will see a WhatsApp call screen. You can Accept or Decline the call. You may also tap on Message to decline the call and send a quick message or Remind Me to decline the call and set up a reminder for yourself.
- None: You will not receive a notification for incoming calls. You will only be able to answer calls when WhatsApp is open.
When you are in WhatsApp, regardless of your notification settings, you will always see a WhatsApp call screen. You will then have the option to accept, decline, decline with a quick message, or decline and set reminder.
For more information about notifications, read this FAQ article.
WhatsApp Support Team