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How do I reinstall WhatsApp?

Please follow these steps to delete and reinstall WhatsApp:

  1. Before you delete WhatsApp from your phone, make sure to manually back up your chat history or email your conversations to save them before they get erased.

    • Back up Chat History: Go to Application Menu > Settings > Media Settings > Backup Conversation.
    • Email Conversation: Chats > Long press the chat (one at a time) > Email Conversation.
  2. To reinstall WhatsApp:

    • Touch and hold the WhatsApp icon on the Home Screen until the icons start to wiggle.
    • Tap which appears on the corner of WhatsApp icon.
    • Tap Delete to confirm the removal of the application.
    • Download WhatsApp from BlackBerry World or Beta Zone. If you have issues installing WhatsApp, please read this article.
    • Verify your account and restore your chat history.

Learn how to reinstall WhatsApp on: Android | iPhone | Windows Phone | Nokia S40 | BlackBerry | Nokia S60

WhatsApp Support Team