To contact WhatsApp support from your EVO phone:
- Open WhatsApp.
- Swipe up from the bottom of the screen to display Options.
- Tap Settings > About > Options > Contact Support.
- Write a detailed description of your problem and tap Next. You will be redirected to your mail app.
- Send the email.
To contact WhatsApp support from your non EVO phone:
- Open WhatsApp.
- Select Options > Settings > About > Options > Contact Support.
- Enter your email address in the first box.
- Write a detailed description of your problem in the second box.
- Send the email.
Note: Log files are always saved in the memory card. If your phone does not have a memory card, you will not have any log files.
Cheers,
WhatsApp Support Team